The Psychology of Business

First impressions last. Most of us are familiar with this saying and for some reason, it holds true for many people. In the world of business, where competitiveness is an essential, it is important to always leave a unique mark upon your customers. Your business voicemail greetings must reflect this saying. That’s why creativity and individuality are necessary.

Your voicemail greeting is like your desk officer that welcomes every customer coming in to your business office. When customers reach you through your voicemail number, they expect to be treated professionally. Hence, creating an effective voicemail greeting should start with a well-written business voicemail greeting script. A good business voicemail greeting script will be your tool in leaving this lasting impression to your customers.

But before you get business voicemail greeting examples to follow or choose from, you’ll need to know the key elements needed in your business voicemail greeting script. Essentially, there are eight elements that must be present. These are the following:

1. Greeting
2. Your name
3. Company or department name,
4. Your announcement or short statement,
5. Invitation to leave a message,
6. Details of return call,
7. Your contact number, and
8. Time duration.

Surprisingly, all these elements could take up much time and may bore your callers. However, all these are needed to convey a very effective communication flow between you and your customers. So, to keep your business voicemail greeting script going, the first stop and the make or break point should be the greeting. This part is your welcome remarks. It can be a simple “Hello!” or “Welcome to ABC Company!” The important thing is, it should be short, but as they say, sweet.

Next part of the business voicemail greeting script is your name. You have to state your full name for your callers to recognize who they’re calling. Then, state your department or office name or disregard it if it’s too long. However, if you think that stating your department’s name is necessary, include it in your business voice mail greeting script as well.

After introducing yourself and your company, have your announcement or short statement. Usually, these announcements are the reasons why you won’t be able to take the call. It may be due to an out of town meeting, a business conference, sick leave or an emergency situation. No matter the reason, state it professionally and very briefly.

After this, encourage your caller to leave you a detailed message. This part is essential because most people choose to hang up when they are greeted with this kind of voicemail number instructions. The challenge is to persuade your callers to leave you a message so you can return the call or take whatever action that’s needed.

When you’re planning to call back customers, it’s important to tell your callers when they should expect a return call. You would not want to impress your callers then suddenly disappointment them for not returning their call. Besides, you’re running a professional business and treating your customers professionally is equally important. If you have to be away for a day, a week, or a month, let your callers know. Additionally, give them your contact details or a person who can assist them in their queries if you are unavailable.

And remember: make your voicemail greeting short—approximately, 20 to 30 seconds. It’s up to you how you can keep your business voicemail greeting script as fresh, creative and unique as possible. Keep in mind that people are busy and are it won’t be wise to waste their time.

Directedge operates two exchange platforms, and is located in Jersey City, New Jersey. The company formerly known as Attain ECN was previously owned by the Knight Capital group. The majority shares were sold to the International Securities Exchange (ISE) and today the company is owned by several multinational banks.

Direct Edge was approved for trading by the SEC in March 2010. Since then, the company has grown expeditiously and now conducts trades of more than 1 billion shares on a regular basis. This makes them a leader in electronic exchange, and also an attractive platform for overseas traders. The company has planned the launch of their Brazilian platform in late 2012. The headquarters will be located in Rio de Janeiro, and the website has already been launched in anticipation of regulatory approval. This could be the first of many international platforms for the company.

Former NASDAQ executives were appointed by the ISE to lead the company. The reorganization of the leadership branch proved to be an effective move and has gained the company high recognition in the exchange industry. Prior employees of the Knight Capital group are also in leadership positions with the Directedge.

Their exchange platforms, EDGA and EDGX are available to clients to log in remotely. Customers may choose to use share points, or could purchase direct links to the platform. The website offers potential members information on connectivity, as well as membership applications. The Directedge platform also offers liquidity aggregation tools that improves the fill rates, and keeps the market impact low. Information about these tools can also be found on their website.

The company maintains transparency and accountability by listing financial documents and governance tools on their regulation page. Members are free to browse and become familiar with the corporate governance that abides over the company. This type of accountability is necessary with an exchange the size of Direct Edge, and could help build a sense of trust with clients.

The exchange also participates in a number of charitable activities to help nonprofit groups in their area. They encourage employees to donate time or money to these organizations. The entity has donated tens of thousands of dollars to local charities and continues to do so regularly. Among the nonprofits that have received funds from them include the Child Abuse Prevention Center in Hudson County, St. Joseph’s School for the Blind and the New York Street Project.

In business you will be dealing with the process of borrowing funds. Borrowing here is useful for long-term financing and fixed asset purchases, business loans and others. To get the most benefit from small business credit, you must make sure that all your payments are reported to the Small Business Financial Exchange. Business Loan allows you to get a loan. The goal is to arrange financial assistance without delay and also an affordable interest rate.

Small business line of credit available for all types of businesses. This gives a very good shape and comfortable, the financing that allows businesses to take advantage of unique business opportunities such as large sales at low prices on inventory or equipment required for the business. A credit facility also helps to cover unexpected cash shortfalls for the business. Another benefit of Small Business Loan that you can pay the balance off in full, and you do not have to pay interest.

Generally, any small business who are just starting or already established ezunsecured or require additional funds to meet the business both in the initial business costs and needs, or inject capital for business expansion. You may need support and funding for your business operations bridge to make a profit. This is your first step in building a business empire of your potential.